Frequently Asked Questions

Answers to the most common Fitcart queries.

Are all products certified?

Yes. Every brand on Fitcart is vetted for third-party lab testing and clean-label disclosures. We review certificates for each batch before it becomes available on the storefront.

How fast do you ship?

Orders placed before 2 PM ship the same day from temperature-controlled warehouses. Metro deliveries typically arrive within 2-3 business days.

Can I speak with an expert?

Absolutely. Reach out via the Help & Support page to schedule a call with our sports nutrition specialists for personalized guidance.

What if a product is tampered?

Contact us immediately with photos of the package. We will investigate, arrange a reverse pickup, and issue a priority replacement or refund.